Contact centre & BPO
Sandton Communications Ltd.
Domestic and international voice, back-office processing and customer-experience delivery.
06 The business
The services business, and our largest employer. Sandton Communications runs seat-based contact centre and back-office delivery around the clock for telecommunications, banking, FMCG and utility clients — with the redundancy, workforce planning and information-security controls that international work demands.
Principal activities
- —Inbound and outbound voice, domestic and international
- —Back-office processing and data operations
- —Customer-experience analytics and quality assurance
- —Bengali and English delivery across three shifts
— At a glance
| Established | 2011 |
|---|---|
| Sector | IT-enabled services |
| Location | Banani, Dhaka |
| Certification | ISO/IEC 27001:2022 |
| Market | Telecom, banking, FMCG and utilities |
Enquiries
Questions about this business — supply, distribution, technical specification or partnership — are handled by the head office.
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